"Everything is ambivalent". Covid-19 has changed the way we live. Most restaurants simply could not survive without online ordering: Instead of ringing in @ the restaurant, orders flow from multiple touch-points and channels. Today online channels represent around 30% of revenue - to go and delivery are here to stay and even expand, while dine-in is making a powerful comeback. The right moment to review your technology stack - if you have not done so during the pandemic... "P

Automation is the defining industry-trend. Pay is rising, good employees are harder to find. Automation is one way of dealing with these challenges. Equipment will do the work: "The office of the future will have only two employees, a man and a dog. The man will be there to feed the dog. The dog will be there to keep the man from touching the equipment."* (*Warren Bennis via Rod McKinnon) The enabling equipment in today's inventory management (I.M.) is a Point Of Sale Syst